LastPass adds new restrictions Starting March 16, users will only be able to view and manage passwords on one category of devices: mobile devices or computers. Mobile users are limited to iOS and Android phones, iPads, Android tablets, and smartwatches. Computer subscribers can use their passwords from Windows, macOS, and Linux desktops and laptops, the LastPass browser extension, and Windows tablets.
LastPass Free Tier users will be asked to choose between the two options the first time they log in after March 16. The company says they can switch between categories up to three times after making a selection. Although customers are limited to a single category of devices at the free tier, they can still view and manage passwords from an unlimited number of devices in the Mobile or Computer category. According to LastPass, the changes will not lock users out of their accounts or lose access to their passwords.
In addition to restricting device types, LastPass changes the type of customer support that free status users can access. Starting May 17, free users will lose access to email support, the company said.
LastPass clearly hopes the new restrictions will be enough to encourage users to upgrade to the premium or family tiers. LastPass Premium starts at $ 3 per month, while a family subscription costs $ 4 and includes licenses for up to six people. In one (n accompanying blog postThe company says it now has over 20 million users around the world, although it’s unclear how many of them are using the free tier of the service.
Compared to many other password managers who ask you to log in to access their basic functions as well, the LastPass free tier has always been quite generous. However, these upcoming changes could make it significantly more difficult to use the service for free in the future.