Apple has launched a new program called Self Service Repair that aims to make it easier for consumers to repair their broken devices.
The program, which Apple says is aimed at “customers who are familiar with doing their own repairs,” gives them access to genuine Apple parts and tools that they need to complete the repair.
The first products to fall under this program will be the iPhone 12 and iPhone 13 series, followed by Mac computers with M1 chips. It will initially focus on the most frequently serviced modules like the iPhone display, battery, and camera, but Apple says more repairs will follow.
Self Service Repair will be available in the US early next year and will be rolled out to other countries in the course of 2022.
“By providing better access to genuine Apple parts, our customers have even more choice when a repair is needed,” said Jeff Williams, Apple’s chief operating officer. “In the past three years, Apple has nearly doubled the number of service locations with access to genuine Apple parts, tools, and training. Now we’re offering an option for those who want to do their own repairs.”
Customers read Apple’s “Repair Guide” first before deciding whether to place an order for genuine Apple parts and tools through the Apple Self Service Repair Online Store.
Customers can also return their used parts for recycling and receive credit for future purchases.
The new store offers more than 200 individual parts and tools that customers can use to carry out the most common repairs on the iPhone 12 and iPhone 13.