Korean Air Collaborates with Amazon Web Services (AWS) to Develop AI Contact Center

Korean Air and Amazon Web Services have partnered to create an AI Contact Center (AICC) platform. This technology will enhance customer service experiences for Korean Air passengers by utilizing artificial intelligence. The platform was developed through collaboration between the two companies, leveraging AWS’s advanced cloud computing capabilities.

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https://aithority.com/uncategorized/korean-air-to-build-ai-contact-center-korean-air-has-partnered-with-amazon-web-services-aws/