Korean Air has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform. The platform utilizes cloud technology to improve customer service and communication for the airline.
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https://www.travelandtourworld.com/news/article/korean-air-enhances-customer-service-with-ai-technology-from-amazon-web-services/
Korean Air Boosts Customer Service with AI Technology from Amazon Web Services – Travel and Tourism Market
