Knowledge workers want Generative AI to help make decisions, not replace their work

BENTONVILLE, Ark., March 17, 2025 (GLOBE NEWSWIRE) — Even as generative AI storms into the workplace, the debate continues about whether it’s driving useful advances or simply overhyped. A recent survey of 1000 knowledge workers conducted by mmhmm found that most workers said they’re comfortable with artificial intelligence in the workplace but are otherwise confused as to its value.

Findings include:

• 71% of workers want AI to help in making decisions
• 37% of workers found value in…