Slack, the popular messaging platform, had a disruption on Monday as many U.S. employees returned to work after the holidays.
The company called the service issue an “incident” in a statement on its website. “Customers may currently have problems loading channels or connecting to Slack,” the statement said. “Our team is investigating and we will provide more information as soon as we have it. We apologize for any disruptions. “
Downdetector website, which records internet disruptions, saw an increase in reported problems with Slack around 10 a.m. East Coast time, and the company released its statement on the issue at 10:14 a.m. Problems included loading channels and sending messages to the service.
Half an hour later, the company said it was still investigating. “There is no additional information to share yet,” it said.
Slack has grown as an essential tool in the workplace over the past few years. with more than 10 million usersMany of them work from home in media organizations and companies due to the coronavirus pandemic. More than 750,000 companies use the service, according to the company, which became an independent public company in mid-2019.
Salesforce, a company that sells marketing and sales software, announced in December that Slack would buy $ 27.7 billion in cash and stock. This is the latest in a series of important deals that show the demand for tools that people can use remotely. Adobe announced in November that it plans to acquire management software company Workfront for $ 1.5 billion, and Atlassian, which sells tools for developers, announced that it would acquire business services company Mindville for an undisclosed amount to buy.