AT&T, Comcast and dozens of other telecommunications firms have committed to not disconnecting service to residential and small business customers who can’t pay their bills because of the coronavirus outbreak, the Federal Communications Commission said on Friday.
The pledge the companies plan to implement also calls for them to open public Wi-Fi hot spots and waive late fees for 60 days.
“I don’t want any American consumers experiencing hardships because of the pandemic to lose connectivity,” the commission’s chairman, Ajit Pai, said on Friday.
As cases of the coronavirus spread across the country, companies have encouraged employees to work more from home. Schools and students are relying on the internet for remote online learning, and doctors and medical professionals are using it for video consultations with patients.
“We know that more Americans than ever before will need internet access for work, education, and health care,” Jessica Rosenworcel, an F.C.C….