Amazon allegedly called its engineers to a meeting to discuss several recent incidents, with the briefing note saying that these had “high blast radius” and were related to “Gen-AI assisted changes.” According to the Financial Times, one of the contributing factors listed in the meeting notes was the use of generative AI tools “for which best practices and safeguards are not yet fully established.”
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There has been a spate of problems in Amazon’s operations recently, including a six-hour disruption on its main retail website, wherein customers were unable to see details and complete transactions, which the company said is attributed to erroneous code deployment. We’ve also seen reports that Amazon’s AI assistant could be easily jailbroken to answer questions unrelated to shopping, as well as reports of AI coding bot-driven outages with AWS, the company’s cloud service.
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