IBM integrates Deepgram speech AI into watsonx Orchestrate

IBM and Deepgram are joining forces to integrate advanced speech-to-text and text-to-speech capabilities into watsonx Orchestrate. The collaboration aims to help organizations further automate their operations and better respond to the growing demand for conversational AI technology.

IBM is making Deepgram its first speech partner. The integration brings speech AI to the watsonx Orchestrate platform, enabling companies to build digital agents that respond to natural speech. Users will have access to advanced speech recognition, real-time captioning, and customization options.

Challenges in real-world audio

IBM sees organizations that implement AI-powered speech-to-text systems regularly encountering challenges. Background noise, diverse accents, and natural conversation dynamics make automatic transcription complex. Deepgram’s technology aims to overcome these obstacles by supporting dozens of Arabic and Indian variants, as well as regional…