By @iTnews_au
Publication Date: 2026-03-09 19:45:00
Insurance Australia Group (IAG) has begun working on ways to make its software engineering capabilities more AI-driven, starting with the way it builds and manages its APIs.
The general insurer, which currently covers $17 billion of premium insurance in Australia and New Zealand, is in the midst of a transformation project to integrate multiple platforms across the organization’s brands to improve governance and reduce costs.
Speaking at Salesforce’s Agentforce World Tour Sydney event, the insurer’s head of integrations Lloyd Thomas said that as a result of…