How to Fix “An Error Occurred” on Google Play Games?

How to Fix “An Error Occurred” on Google Play Games?

By Abdur Rehman Nadeem
Publication Date: 2026-02-24 09:07:00

The error message “An error occurred during installation” when launching or setting up Google Play Games on PC usually appears when the installer cannot initialize its required virtualization environment or fails to download essential components from Google’s servers during setup.

This issue is most commonly caused by:

  • Virtualization features disabled in Windows or BIOS/UEFI
  • Conflicts with third-party virtualization software or Android emulators (VirtualBox, VMware, BlueStacks, LDPlayer)
  • Network, DNS, or firewall filtering issues
  • ISP restrictions or unstable routing affecting Google services
  • Corrupted or incomplete Google Play Games installation files
  • Windows security/driver conflicts preventing the hypervisor from starting

Before You Start: Confirm Your PC Meets the Minimum Requirements

Important: If your PC does not meet Google Play Games requirements, the installer may fail even after troubleshooting. Before spending time on fixes, confirm the basics below.

  • Windows: Windows 10 or Windows 11 (64-bit), fully updated
  • CPU: Hardware virtualization supported and enabled (Intel VT-x / AMD-V)
  • RAM: 8GB recommended (some systems may install with less, but failures are more common)
  • Storage: SSD recommended with free space available
  • GPU/Drivers: Compatible GPU with updated drivers
  • Permissions: You have administrator access on the PC

If you’re installing on an older PC or a heavily modified Windows setup, make sure Windows Update is working and that you are not using a stripped-down OS…