This post was co-written with Naveen Pollamreddi and Seth Krause from Thomson Reuters.
Thomson Reuters (TR) is a leading AI and technology company dedicated to delivering trusted content and workflow automation solutions. With over 150 years of expertise, TR provides essential solutions across legal, tax, accounting, risk, trade, and media sectors in a fast-evolving world. AI plays a critical role at TR. It’s embedded in how it helps create, enhance, connect, and deliver trusted information to customers. It powers the products used by professionals around the world. AI at TR empowers professionals with professional-grade AI that clarifies complex challenges.
This blog post explains how TR’s Platform Engineering team, a geographically distributed unit overseeing TR’s service availability, boosted its operational productivity by transitioning from manual to an automated agentic system using Amazon Bedrock AgentCore.
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