By Business Wire
Publication Date: 2025-12-17 13:18:00
A groundbreaking system that solves banking’s biggest AI problems, balancing decision-making and compliance at breakneck speed.
BOSTON, December 17, 2025–(BUSINESS WIRE)–For years, banks and credit unions have relied on rigid automation that follows rules rather than arguments. Today, Posh AI, the leader in conversational and agent AI for financial institutions, announced Operating Procedures, a groundbreaking system that transforms banking automation by combining intelligence, compliance and control, powered by Posh’s enhanced reasoning engine, REALM™ 2.0.
Operations mark a shift from rule-based automation to agentic AI intelligence. They give AI assistants the ability to think, act, and adhere to policies, providing the speed and accuracy of a trained employee with the reliability of institutional policies.
Why it matters
Despite years of AI headlines, most financial institutions still rely on static call trees and brittle scripts that automate without…
