This is a guest post by Oleh Khoruzhenko, Senior Staff DevOps Engineer at Bazaarvoice, in partnership with AWS.
Bazaarvoice is an Austin-based company powering a world-leading reviews and ratings platform. Our system processes billions of consumer interactions through ratings, reviews, images, and videos, helping brands and retailers build shopper confidence and drive sales by using authentic user-generated content (UGC) across the customer journey. The Bazaarvoice Trust Mark is the gold standard in authenticity.
Apache Kafka is one of the core components of our infrastructure, enabling real-time data streaming for the global review platform. Although Kafka’s distributed architecture met our needs for high-throughput, fault-tolerant streaming, self-managing this complex system diverted critical engineering resources away from our core product development. Each component of our Kafka infrastructure required specialized expertise, ranging from configuring…
