Pareja believes that AI is going to lead the industry to commoditize digital communication at scale.
“You remember back in 1999 when we all loved email? We loved it so much that Tom Hanks made a movie about it,” Pareja said. “Well, I haven’t checked my email in three years. We launched an AI copilot that actually reads and responds to emails in my voice for me. But the output of all of this is that human experiences are going to be at a premium.”
According to Pareja, as…
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