By Leonid Leshukov
Publication Date: 2025-11-21 04:00:00
Retail theft is no longer just simple shoplifting. From opportunistic attacks to highly coordinated organized retail crime (ORC) networks, the problem space has quickly escalated. US retailers reported a 93% increase in average annual shoplifting incidents in 2023 compared to 2019, with associated financial losses increasing 90% in the same period. Looking ahead to 2024, 76% of retailers reported that ORC-related theft is a growing problem, indicating a problem whose scale exceeds human containment.
It is clear that traditional surveillance and on-site staff cannot keep up. As the volume and complexity of incidents increase, retailers are turning to AI-powered video analytics – from Facial recognition And Face Tracking To Behavioral Intelligence Systems – to accelerate real-time response and significantly streamline post-incident investigations.
Here’s how these new technologies are transforming every phase of modern retail theft investigation…
