How AI Can Help Employees Recognize Communication Blind Spots At Work

Workplace communication is more complex than ever. Employees manage emails, Zoom calls, and customer interactions without always realizing when their tone, pacing, or engagement is off. AI is stepping in to analyze speech patterns, detect frustration, and suggest in real time when to slow down, listen more, or adjust tone for better conversations. In a course I took at MIT, Professor Alex Pentland discussed how AI can…