How AI Agents Help Businesses Better Serve Customers

Fast food is the ultimate example of a streamlined customer experience. The industry took off when families wanted convenient, satisfying, and inexpensive meals. It’s no surprise, then, that fast food companies are investing in AI agents—the latest and most powerful tool for not just serving customers efficiently, but also engaging them more meaningfully.

Wendy’s, for example, has been developing its FreshAI™ system to transform the…