Holcim’s Digital Development team created the ConcreteDirect mobile app with the help of HERE location technology and Amazon Web Services (AWS). By utilizing various AWS managed services like Amazon EC2, Amazon S3, Amazon RDS PostgreSQL, Amazon ElasticCache for Redis, ELB, and Amazon MSK, Holcim streamlined their delivery platform for the app. This integration enabled the team to enhance the customer experience by digitizing processes, reducing paper usage, and ensuring safe deliveries amid the COVID-19 crisis, supporting construction activities globally.
ConcreteDirect efficiently manages concrete’s perishable nature and upholds Holcim’s sustainability goals by providing real-time process visibility and direct communication with customers. Through the app, customers can track their order from booking to delivery status, replacing paper tickets with electronic copies for sustainability. The collaboration between HERE and AWS has driven Holcim towards process innovation, transitioning the company from a product-driven to a process-focused organization. This partnership equips Holcim with mapping, navigation services, and technological tools needed to advance their business towards a data-driven cloud model, enabling them to achieve their innovation goals.
In conclusion, the ConcreteDirect app powered by HERE and AWS exemplifies Holcim’s commitment to digital transformation, sustainability, and customer satisfaction in the construction industry. By leveraging technology and innovation, Holcim has not only optimized its delivery platform but has also set a new standard for the industry.
Article Source
https://aws.amazon.com/partners/success/holcim-here/
