Governments working in the health and human services sector are increasingly looking to artificial intelligence (AI) to improve service delivery — a key part of which is motivational interviewing (MI), an evidence-based counseling technique with an emphasis on expressing empathy toward clients.
AI can help health and human services in several ways, from surfacing information insights at scale to providing information on…
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https://www.govtech.com/artificial-intelligence/govt-considerations-for-adding-ai-into-human-services