Google is aware of an issue with Pixel 4A 5G touchscreens and is working on a solution. Some devices do not respond consistently to taps at the bottom of the screen, especially affecting people who have chosen to navigate with three buttons instead of swiping. Android police discovered complaints from 4A 5G owners who have experienced the issue that appears to have arisen after the security patch was released in December.
The answer from Google was kindly provided a contribution to the pixel support forum. The company says it will address the issue “in an upcoming software update,” but it looks like it will be at least a few more weeks Android police reports that the January security patch did not fix this. In the meantime, Google recommends that users work around the problem with a few specific instructions for tapping navigation controls:
1. When tapping icons on the edge of the screen, tap the center of the button or the side of the button / icon that is furthest from the edge of the screen.
2. When tapping icons, including the navigation buttons at the bottom of the screen, use the tip of your finger or thumb instead. This will help improve touch recognition.
Deliberately changing the way you tap a button on your phone’s screen is not an easy task. Hopefully, Pixel 4A 5G users will only have to try these cumbersome workarounds for a while longer.
Google’s January patch fixed a number of other Pixel 4A 5G bugs and quirks with the security update. While the touchscreen issue persists, at least one audio glitch that caused crackling in some situations is no longer an issue.