‘Give it time’ – ScotRail defends AI announcer Iona

Passengers on ScotRail trains have been noticing a new voice announcing the station arrivals and some have not been pleased.

The new announcer, called Iona, has recently taken over on some routes. But unlike her predecessors, she is not real.

Previously announcements were pre-recorded by a Scottish voice artist, but Iona is a synthetic voice which uses an AI…