General Revenue Corp. Leads Collections Innovation with Prodigal’s AI

MOUNTAIN VIEW, Calif., Feb. 4, 2025 /PRNewswire/ — General Revenue Corporation (GRC), a SinglePoint Group company serving North American businesses since 1947, continues to advance its collections operations and customer experience management through Prodigal’s AI-powered ProInsight platform, a partnership that began two years ago.

By adopting ProInsight, GRC has moved beyond traditional sample-based call monitoring to achieve 100% call coverage through AI-driven…