Gartner Says CFOs Should Reset Expectations About AI’s Impact on Workforce Productivity and Headcount

Despite artificial intelligence’s (AI) promise for enhancing efficiency, many organizations struggle to turn investments in traditional and generative AI into material improvements in worker productivity, according to a survey by Gartner, Inc.

Gartner’s survey of 724 respondents from a range of business functions, taken June through August 2024, revealed that among teams who primarily used traditional AI, 37% reported high productivity gains, while…