“From taboo to tool”: 30% of GPs in the UK use AI tools in patient consultations, study shows

“From taboo to tool”: 30% of GPs in the UK use AI tools in patient consultations, study shows

By Denis Campbell
Publication Date: 2025-12-03 19:07:00

Almost three in 10 GPs in the UK use AI tools such as ChatGPT when meeting patients, even though this could lead to them making mistakes and being sued, a study shows.

The rapid adoption of AI to make work easier comes with a “Wild West” lack of regulation of the technology, leaving GPs unaware of which tools are safe to use. This is the conclusion of a study by the think tank Nuffield Trust, which is based on a survey by the Royal College of GPs among 2,108 general practitioners on the topic of AI and on focus groups of general practitioners.

Ministers hope AI can help reduce delays in seeing a GP.

The study found that more and more primary care physicians are using AI to create summaries of patient appointments to help diagnose the patient’s condition and perform routine administrative tasks.

Overall, 598 (28%) of the 2,108 survey participants said they were already using AI. More male (33%) than female (25%) GPs have used it, and it is used significantly more in affluent areas than in poorer areas.