By NTD
Publication Date: 2025-12-30 20:43:00
Gerstner, who led IBM from 1993 to 2002, took the helm when the technology giant was struggling with losses, internal fragmentation, and questions over whether it should be broken up.
His decision to keep the company together and refocus it on customers rather than internal processes reshaped IBM and influenced how large technology firms approached strategy in the decades that followed, according to a statement by IBM’s chairman and CEO, Arvind Krishna.
Krishna said Gerstner arrived at IBM “at a moment when the company’s future was genuinely uncertain,” as rapid industry change and internal pressures fueled debate over whether IBM could survive as a unified enterprise.
“His leadership during that period reshaped the company,” Krishna wrote, saying Gerstner…
