Fix: Google Play Games “Turn On Additional Settings” on Windows

If Google Play Games shows: “To install and play games, turn on additional settings” it means that Windows is not able to start the Android virtual environment it needs. This usually happens because virtualization is disabled, required Windows virtualization features are off, Windows components are damaged, or the PC is restricted by work or school policies.

Google Play Games depends on:

• CPU virtualization enabled in BIOS/UEFI (Intel VT-x or AMD-V, often called SVM)
• Windows virtualization features enabled (Virtual Machine Platform, and often Windows Hypervisor Platform)
• Healthy Windows system files and updated components
• No organization restrictions blocking virtualization

If your PC does not meet Google Play Games for PC requirements (supported Windows version, compatible CPU, and admin access), the prompt may not go away. In that case, use a supported device or Windows setup.

Before You Start: Quick Virtualization Checks

These checks help you pick the right fix instead of guessing.

A) Check Task Manager (BIOS/UEFI Virtualization)

1. Press Ctrl + Shift + Esc to open Task Manager.
2. Go to Performance > CPU.
3. Check Virtualization.
   
4. If it says Disabled, go to Fix 2.
5. If it says Enabled, go to Fix 1 because Windows features may still be off.

B) Check Hypervisor Requirements (More Reliable)

This confirms whether Windows recognizes virtualization properly.

1. Press Windows, type cmd, then open Command Prompt.
2. Run:

   systeminfo

   

Scroll to Hyper-V Requirements. If it shows Virtualization Enabled In…