The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their deployment of the technology to streamline operations, improve profitability and enhance the customer experience.
Last week, McDonald’s Chairman and CEO Chris Kempczinski cited AI adoption among his top three trends in 2025 for the quick service restaurant industry. (The other two were protein…
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