The “digital remote laboratory” hosted over 80 stakeholders involved in smart technology and passenger experience decision-making.

Dubai’s Roads and Transport Authority (RTA) has hosted the “first digital remote laboratory” to discuss the promotion of smart technologies for customer service, within the framework of the precautionary measures taken by the Emirate of Dubai to limit the spread coronavirus (COVID-19).

Ahmed Mahboub, Director of the Smart Services Executive Department in the Institutional Technical Support Services Sector at the Authority, said: “The organisation of the laboratory reflects the Authority’s response to our responsible government’s directives by continuing to work without interruption. More than 80 of the Authority’s leaders, employees and a number of international companies such as Gartner, global consultant in the future directions of technology, and RBPI, consultant specialised in…

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