Digital Banking Trends in Asia Pacific


The revolution sweeping through financial services has brought new all-digital players to the market and is driving massive change from traditional banks and other financial institutions. Around the world, customers’ digital experience is transforming traditional banking services and relationships, and Asia Pacific is at the forefront of this transformation.

Partly in response to a pandemic that has closed bank branches worldwide, customers are demanding that almost all services be available digitally and, in most cases, via a mobile app. Every bank becomes a digital bank. Markets that had large unbanked populations have jumped straight into mobile banking in recent years,…

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