Deloitte document claims Amazon and Whole Foods may have a Microsoft ‘gap’ in their systems; here’s what Amazon said – The Times of India

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2 months ago

By TOI Tech Desk
Publication Date: 2025-12-29 07:27:00

Eight years after Amazon’s Whole Foods acquisition, a Deloitte report reveals significant tech integration issues. Fragmented Microsoft tools, weak security, and complex user management hinder collaboration between the two companies. A 24-month plan proposes migrating Whole Foods staff to Amazon’s backend systems to boost efficiency and cut costs.

Amazon bought the multinational organic food retailer Whole Foods eight years ago. However, the two companies may still not be aligned with their Microsoft software systems, according to an internal Deloitte document obtained by Business Insider. A Deloitte review of Whole Foods’ Microsoft 365 apps earlier this year found that the grocery chain uses “fragmented” Microsoft toolsets, has loose security and data-retention practices, and employs a complex user-management setup. These issues create inefficiencies and lower productivity when Whole Foods employees work with Amazon staff.Deloitte recommended a 24-month integration plan. The plan…