By Competition and Markets Authority
Publication Date: 2026-05-14 10:20:00
- Investigation will assess Microsoft’s position in business software and how this impacts UK businesses and public sector organisations
- CMA considering potential competition concerns and whether action is needed to promote customer choice in the event of a final designation decision
- CMA wants to hear from businesses, including challenger tech companies, customers and rivals about whether their choices may be limited – including due to bundling, lack of interoperability and default settings
The Competition and Markets Authority (CMA) has today launched a strategic market status (SMS) investigation into Microsoft’s business software ecosystem and set out details of what the investigation will cover. This is the fourth SMS investigation opened by the CMA since the UK’s digital markets competition regime came into force in January 2025.
Hundreds of thousands of UK businesses and public sector organisations use Microsoft’s business software (such as Windows,…