Cisco Makes Its AI Assistant Available on the Webex Contact Center, Integrates an AI Agent

Cisco Makes Its AI Assistant Available on the Webex Contact Center, Integrates an AI Agent

For Immediate Release
2025-02-11 12:33:00

Cisco’s AI Assistant is now generally available on the Webex Contact Center.

Announced at Cisco Live 2025 EMEA, the AI Assistant will support contact center agents and supervisors as they perform various…

Article Source
https://www.cxtoday.com/contact-center/cisco-makes-its-ai-assistant-available-on-the-webex-contact-center-integrates-an-ai-agent/

More From Author

‘Official’ Google Pixel 9a cases have leaked, showing off the four likely phone colors

‘Official’ Google Pixel 9a cases have leaked, showing off the four likely phone colors

EU says AI race ‘far from over’ as bloc pledges 50-billion-euro investment boost

EU says AI race ‘far from over’ as bloc pledges 50-billion-euro investment boost

Listen to the Podcast Overview

Watch the Keynote