Cisco and Tata Communications have teamed up to introduce their Webex Calling solution in India, utilizing a cloud-based public switched telephone network (PSTN) to assist businesses in transitioning from local phone systems to a global cloud calling system. With calls being routed through Tata Communications’ data center in Mumbai, organizations can ensure compliance with local regulations.
Webex Calling is described as a modern, comprehensive business phone system that offers enterprise-grade calling through a globally available cloud platform with over 14 million users worldwide. The integration of Webex Calling with Tata Communications Cloud’s PSTN reach and local regulatory expertise in the Indian market is expected to enhance connectivity and collaboration for businesses. The demand for Cisco collaboration solutions, including Webex, has increased significantly during the pandemic, as virtual collaboration became essential.
Daisy Chittilapilly, President of Cisco India and SAARC, highlighted how hybrid working has heightened the need for companies to provide seamless, secure, and reliable collaboration experiences. Webex Calling streamlines enterprises’ transition to the cloud with flexible migration options, reliability, AI-powered tools, and devices. By hosting data in Mumbai, businesses can comply with Indian laws without the need for upfront investments in server hardware.
Chittilapilly also mentioned that users in India can access additional collaboration features in the Webex Suite, such as meetings, messaging, webinars, AI-powered innovations like audio intelligence, and a variety of devices. Arijit Bonnerjee, Senior Vice President and Head of Tata Communications in India, expressed excitement about the partnership with Cisco and the opportunity to provide dedicated capacity hosted in India for both domestic and global companies.
The collaboration between Cisco and Tata Communications aims to drive innovation and deliver an intelligent interaction fabric for businesses in the digital age. The introduction of Webex Calling in India signifies a milestone in their partnership, focusing on enhancing employee experiences and enabling seamless communication for organizations operating in the country.
By leveraging Tata Communications’ data center in Mumbai, businesses can benefit from reliable cloud calling services that comply with local regulations. The integration of Webex Calling with Tata Communications Cloud’s expertise aims to provide businesses in India with enhanced collaboration and connectivity experiences. This partnership reflects the growing demand for virtual collaboration solutions, especially in a hybrid working environment where seamless communication is crucial for business success.
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