Chemist Warehouse’s AI tool for HR becomes the “standard model”

Chemist Warehouse appears poised to expand its use of an AI-based shared inbox automation tool, with an initial deployment in its HR function now serving as a model for other internal functions to adopt the technology.

In a webinar hosted by Microsoft, Insurgence CEO Matteo Castiello said that what was built for the HR function “is actually a very common challenge… for many other teams across Chemist Warehouse.”

Insurgence is the Microsoft partner that worked with Chemist Warehouse on the AI ​​tool called AI Human Resources Advisory or AIHRA, which…