Optus outage left us unprepared

Optus outage left us unprepared

The second solution involves the combined telecoms infrastructure in Australia. In case of an emergency, there should be a “gateway” facility connecting the networks, allowing them to take over traffic from one another. In the case of mobile networks, I have advocated for this for more than 20 years: this solution is called roaming. Loading … Read more

Optus outage: South Australian Premier Malinauskas threatens future Optus contracts

Optus outage: South Australian Premier Malinauskas threatens future Optus contracts

Outrage over Wednesday’s Optus blackout is building in government circles and one state’s premier has threatened to pull multimillion-dollar contracts with the embattled telecommunications giant. South Australian Premier Peter Malinauskas made the dramatic threat on Wednesday afternoon, saying the company needed to be “held to account” for the dramatic breakdown that crippled the ability of … Read more

Is Kelly Bayer Rosmarin’s company unlucky or culpable?

Is Kelly Bayer Rosmarin’s company unlucky or culpable?

If there is only one (albeit) small silver lining to Wednesday’s Australia-wide outage, it is that Bayer Rosmarin should have been able to learn from the mistakes made last year during the cyberattack. The key to her response is communication – something that logic suggests should have come naturally to a communications company chief executive. … Read more

Optus mobile, internet outages hit insurer customer service – Insurance News

Optus mobile, internet outages hit insurer customer service – Insurance News

The Optus mobile and internet outage today has affected customer service operations at insurers including IAG, Zurich and QBE. Optus said early this afternoon that services were gradually being restored and it may take a few hours for all services to recover. The outages started at around 4am, affecting millions of customers nationwide, including businesses. … Read more

Morgan Stanley diverts phones to dodge nationwide outage

Morgan Stanley diverts phones to dodge nationwide outage

“We quickly put in place an alternative solution to enable communication with clients,” she said. Investment banks, particularly their sales and trading departments, are highly reliant on functioning telecommunications as they place billions of dollars worth of trades. Traders, too, require super-fast internet via high-touch electronic trading platforms. While Optus’ woes proved inconvenient, Morgan Stanley … Read more

Optus outage hits banks, hospitals, enterprise users – Telco/ISP

Optus outage hits banks, hospitals, enterprise users – Telco/ISP

A massive Optus outage that hit mobile and fixed services on Wednesday has impacted many major services, including banking and the health care sector. Banking and financial services The Commonwealth Bank of Australia faced issues across its telecommunications network following the outage. On its CommBank service updates page, it said that “due to the Optus telecommunications … Read more

Damning photo reveals troubled telco’s mass exodus

Damning photo reveals troubled telco’s mass exodus

Optus services are gradually returning after a frustrating eight-hour outage left millions around the country in the lurch, bringing both public transport and essential services to a standstill. The government has revealed the cause, but Optus has remained tight lipped and with its devastating 2022 cyber attack still fresh in the minds of many, the … Read more

SA Premier Peter Malinauskas has put Optus on notice after Wednesday’s outage

SA Premier Peter Malinauskas has put Optus on notice after Wednesday’s outage

Outrage over Wednesday’s Optus blackout is building in government circles and one state’s premier has threatened to pull multimillion-dollar contracts with the embattled telecommunications giant. South Australian Premier Peter Malinauskas made the dramatic threat on Wednesday afternoon, saying the company needed to be “held to account” for the dramatic breakdown that crippled the ability of … Read more

Optus business customers urged to keep receipts from outage

Optus business customers urged to keep receipts from outage

General photo of an Optus store in Melbourne, Australia. Source: AAP Image/Luis Ascui. Small businesses rattled by Wednesday’s massive Optus network outage should hold on to their receipts, Communications Minister Michelle Rowland says, as mobile and internet services gradually return. Millions of Optus customers were severed from their phone and internet connection in one of … Read more

Is Kelly Bayer Rosmarin’s company unlucky or culpable?

Is Kelly Bayer Rosmarin’s company unlucky or culpable?

If there is only one (albeit) small silver lining to Wednesday’s Australia-wide outage, it is that Bayer Rosmarin should have been able to learn from the mistakes made last year during the cyberattack. The key to her response is communication – something that logic suggests should have come naturally to a communications company chief executive. … Read more