Compensation and inquiry on the cards after Optus crash

Compensation and inquiry on the cards after Optus crash

Businesses are counting the costs after a nationwide Optus network outage ground trading to a halt, as attention turns to compensation and a parliamentary inquiry into what caused the crash. More than 10 million Optus customers and businesses were thrown into disarray on Wednesday after the telco’s network dropped out about 4am, preventing people from … Read more

More than 10 million customers were affected by the Optus outage. Here’s how it played out

More than 10 million customers were affected by the Optus outage. Here’s how it played out

Optus customers were left furious following Wednesday’s outage, which was not only an inconvenience but cost businesses thousands of dollars and put lives at risk. More than 10 million customers were affected across the country when one of Australia’s largest telecommunication providers crashed, leaving people without phone service or access to the internet for at least … Read more

Millions Of Optus Customers Left Without Signal Due To Outage

Millions Of Optus Customers Left Without Signal Due To Outage

Customers first began noticing problems at around 4 am on Wednesday, with services gradually restored from around 1pm. Customers and businesses were unable to connect to the internet or make or receive calls for close to nine hours. Chief Executive Kelly Bayer Rosmarin also confirmed that during the outage Triple 0 calls could not be … Read more

What caused Australia’s major Optus outage?

What caused Australia’s major Optus outage?

What happened? As Australia awoke this Wednesday morning, real-time data provided by Netblock’s, a UK company that tracks internet connectivity, showed that traffic was down to just 17% of its of its ordinary levels. ⚠️ Update: Real-time network data show connectivity on #Australia‘s Optus network is now flatlining at 17% of ordinary levels amid an … Read more

Optus outage: Is this a good time to switch? And can I get compensation? | Optus

Millions of Optus customers in Australia were left without phone and internet services after the telco giant’s network dropped out from about 4am on Wednesday. Unable to make or receive calls for at least nine hours, hospitals, schools, financial institutions and government departments were among those affected, along with some people’s ability to call triple … Read more