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Communications Minister Michelle Rowland says her department will also launch an investigation into yesterday’s outage.  “It’s very important that we undertake an investigation into compliance here,” she says. “But also how improvements can be made in the future to ensure the safety of all Australians.” The Australian Communications and Media Authority has launched an investigation … Read more

Communications Minister Michelle Rowland said connectivity was “absolutely essential” for consumers and businesses, while announcing the federal government’s investigation.”While we welcome that Optus services were restored over the course of the day, it is critical the government conducts a process to identify lessons to be learned from yesterday’s outage,” she said.The minister said she would … Read more

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Ms Rowland said her department was developing the terms of reference for a post-incident review, which she said would be designed to help support major telecommunications providers to improve post-outage processes. ACMA’s review is focused on Optus’ failure to keep providing access to 000, which is probably a breach of its obligations, and focus will … Read more

Written by staff writer. The CEO of Optus has denied claims that a major network upgrade was responsible for a daylong nationwide outage on Wednesday, November 8, 2023. Optus went dark around 4.00 a.m. (Australian Eastern time), cutting landline, mobile, and internet connections for ten million plus users, including Metro, the operator of Melbourne’s rail … Read more

Optus has hinted at rewarding customer “loyalty” after a 14-hour outage brought its services and much of Australia to a grinding halt, opening the door for potential compensation as mystery still surrounds the “root cause”. Optus CEO Kelly Bayer Rosmarin spent much of yesterday apologising for the chaos a “technical fault” caused when 10 million … Read more

The Albanese government will undertake a telecommunications review into the Optus outage that affected millions of Australians. Connectivity… Source link

The federal government will conduct a post-incident review of the nationwide Optus outage that left millions of Australians without mobile or broadband connectivity for more than 12 hours on Wednesday. Communications minister Michelle Rowland announced the review on Thursday morning, as the telecommunications regulator began a separate assessment of reports that some customers were unable … Read more