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Telephone and data providers will be subject to stricter rules and requirements during major outages and natural disasters. Source link

Sweeping changes will be made to Australia’s telecommunications industry, following a review of Optus’ “inadequate” response to a nationwide outage that saw lives put at risk and businesses taken offline for an entire trading day, as well led to the resignation of CEO Kelly Bayer Rosmarin. Communications Minister Michelle Rowland said all 18 recommendations made … Read more

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Telephone and data providers will be subject to stricter rules and requirements during major outages and natural disasters… Source link

Telcos will face new obligations to ensure emergency calls are carried by other networks in the event of an outage and share real-time network data with a new co-ordination body under the biggest overhaul of the rules governing Australia’s Triple Zero system in a decade. A post-incident review of the nationwide Optus outage that left … Read more

TPG, which operates brands including Vodafone, TPG, iiNet and Felix, has signed an 11-year agreement that will reshape Australia’s telecommunications landscape and effectively triple the company’s regional 4G and 5G coverage to 2444 network sites. TPG chief executive Iñaki Berroeta says the deal with Optus is a win for rural Australia.Credit: SMH The proposed deal … Read more

The aftershocks of Optus’s seismic network outage continue to shake the telecommunications industry, more than four months later. In November, the telco giant experienced a 14-hour network outage that left more than 10 million customers and thousands of businesses without phone and internet services. Throughout the day, thousands of calls made to the emergency line … Read more

Australia’s triple-0 service will be monitored by a “custodian” and telcos will be forced to put their phone lines to the test more regularly as part of significant changes in response to last year’s nationwide Optus outage that left thousands unable to make emergency calls. All 18 recommendations put to the government by an independent … Read more

In short: A review of the unprecedented Optus outage that affected 10 million customers last November has finalised its report and made 18 recommendations. Among the changes will be the establishment of a new body to ensure the triple-0 system is functioning, and introducing new rules that dictate how telcos communicate with their customers. What’s next? The federal … Read more

The Optus outage is likely to change the way telecommunications companies operate once the government releases its response… Source link