Analysts have also begun speculating how much money Telstra and other telco groups could make from picking up disgruntled Optus customers; JP Morgan forecast that Telstra could gain up to $125 million in earnings over the next few years. Optus, which reported a 14 per cent slide in earnings before interest and taxation to $141 … Read more
Optus has announced its compensation package for customers affected by its communications outage, but that hasn’t stopped scammers from targeting its victims. ScamWatch issued a warning on Thursday about a new hoax that masquerades as an offer of compensation for victims of the Optus outage. “Hi there, we apologise for yesterday’s network outage,” the scam … Read more
The Greens have secured a public-facing Senate Inquiry into the significant Optus outage that affected millions on November 8. The Inquiry will be vested with the powers of the Senate to compel witnesses to appear and answer questions publicly. The Senate Inquiry will be chaired by Greens Senator Sarah Hanson-Young, spokesperson for Communications and Manager … Read more
The embattled CEO of Optus has admitted another mass network blackout can’t be ruled out, as the company reveals how it plans to compensate customers for Wednesday’s nationwide outage. In a wide-ranging interview with news.com.au, CEO Kelly Bayer Rosmarin revealed the telco would be apologising by giving customers access to extra data, with a value … Read more
Readers’ letters on what Optus outage shows; why it’s time for a conversation about death duties, or taxing net wealth; Michele Bullock’s monetary policy; and China relations. Source link
However, some of the smartest people in Australia who know how these large networks work have put together enough data that’s available publicly on the internet to determine the best and most likely scenario. That scenario appears broadly true today, with Optus announcing the cause of the issue lay within the routing of their network. … Read more
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Optus will provide eligible customers with 200GB of extra data as compensation for the nationwide outage on Wednesday that impacted more than 10 million Australians and lasted for more than 12 hours. In a statement, Optus CEO Kelly Bayer Rosmarin said the additional data was to acknowledge the “patience and loyalty” of their customers. Eligible customers … Read more
Optus customers are turning on the telco as the fallout from what’s being labelled the biggest blackout in Australian history deepens. Optus customers across the country were left without access to mobile, internet, and landline services since about 4am Wednesday, which lasted for 12 hours. Customers have expressed their frustration at being left in the … Read more
The National Anti-Scam Centre, or Scamwatch, has posted an image of the scam in which a text, pretending to be from Optus, encourages recipients to click on a link where they can purporting apply for compensation from the telco. “Hi there, we apologise for yesterday’s network outage,” the malicious text reads. Scamwatch has shared an … Read more