research suggests phone users leave their network supplier for price reasons, not reliability
“The impact [in customer churn] might be higher than Optus’ cyber incident last year, and the higher cost-of-living pressures coupled with price increases could promote higher than usual churn rates across mobile network operators,” Telsyte principal analyst Foad Fadaghi said. “MVNOs will most likely benefit.” MVNOs, or mobile virtual network operators, are providers that resell … Read more