Australia’s telcos face a raft of new rules in the wake of the Optus outage, around how they communicate with customers during an incident and sharing post-incident reporting with the government. The changes come after as part of the federal government response to the November 2023 Optus outage, which had wide-ranging impacts on consumers, businesses … Read more
An unprecedented Optus network outage affected about 10 million people’s phone and internet services in November last year. It happened during a network update which did not go to plan, and prevented some users from calling triple-0. Communications Minister Michelle Rowland joins Raf Epstein to share the findings of a review into what went wrong, … Read more
Australia’s triple-0 line will be better protected against future technical issues, as Optus apologises again after an outage left thousands of Australians unable to contact the crucial service. Nearly one in three Australians were left without phone and internet services when the telco company experienced a nationwide outage in November. During the 14-hour event, thousands … Read more
Telcos will be forced to set up a system to manage Australia’s triple-zero system and share real-time network information during outages, under reforms stemming from the Optus outage. They are just two recommendations of a review led by former deputy chair of the Australian Communications and Media Authority Richard Bean into last November’s Optus systems … Read more
Video: Optus outage review wants shake-up of triple-zero system Optus outage review wants shake-up of triple-zero system We’re sorry, this feature is currently unavailable. We’re working to restore it. Please try again later. Dismiss Skip to sections navigationSkip to contentSkip to footer Australia’s triple-zero service will be overhauled in the wake of the Optus outage … Read more
After a major outage left Australians unable to call the emergency hotline, Optus has apologised and telcos will… Source link
Telcos will be forced to share real-time network information during outages and set up a body to take charge of Australia’s triple-0 system, in the wake of last year’s Optus outage. These are just two recommendations in a series of changes put forward in the Bean Review final report. Source link
Telco giants will be forced to comply with stricter requirements, following the Optus outage which left thousands unable… Source link
Telco giants will be forced to comply with stricter requirements, following the Optus outage which left thousands unable… Source link
Telephone and data providers will be subject to stricter rules and requirements during major outages and natural disasters… Source link