In a huge understatement, Bayer Rosmarin said it was a “bad day” that was “disappointing” for the company. Loading Contrition was effectively absent, and the company’s first offer of compensation – free mobile data – was immediately dismissed by most as a token gesture. This from a company that little more than a year ago … Read more
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If you were one of the millions of Optus customers without phone or internet connection for most of Wednesday, you will probably be wondering if and how you can be compensated for the inconvenience. Optus CEO Kelly Bayer Rosmarin has said there was “nothing we can do to make up for” the outage, but that … Read more
“We’re definitely happy to work with any inquiries,” Bayer Rosmarin said. “Our objective is to have a network that’s up 100 per cent of the time, and we’re keen for any learnings and eager to assist.” Loading But industry ombudsman Cynthia Gebert has said the company could be compelled to financially compensate individuals or businesses … Read more
A tech expert has taken Optus CEO Kelly Bayer Rosmarin to task over the telco’s “unprecedented” nationwide outage and the subsequent compensation it will provide to millions of disgruntled customers who are seeking compensation. Australia’s second-largest telecommunications provider crashed early on Wednesday morning, leaving their users around the country without service for almost 14 hours. … Read more
Gladys Berejiklian has been floated as a potential candidate to replace the Optus chief who is facing mounting criticism over the telco’s nationwide outage this week. The second-largest telecommunications provider went offline on Wednesday, leaving 10 million customers without internet or the ability to make calls for almost 14 hours. Optus has repeatedly apologised for … Read more
Scammers are using the outage to send phishing links. Source link
Nationals Leader David Littleproud is calling for mandated domestic mobile roaming in regional, rural and remote Australia in the wake of the Optus outage. Mr Littleproud said the outage, which impacted 10 million Australians, underlined the need to introduce mandated mobile roaming, initially through a pilot program in regional, rural and remote areas of Australia, … Read more
Scammers are using the outage to send phishing links. Source link
The following opinion piece by Emeritus Professor David Rowe, Institute for Culture and Society, was first published with full links on The Conversation (opens in a new window). Looming over the Swan River in Perth, a shiny sporting structure boldly declares “OPTUS STADIUM Yes”. After the disastrously prolonged communication outage this week, many will have shouted “No”, … Read more