Optus is advising customers to avoid clicking on any links sent via message or email from the telco amid a major phishing scam. Hackers are pretending to be from Optus, encouraging recipients to click on a link where they can purport to apply for compensation from the telco. Optus confirmed it will adjust the way … Read more
Optus has been widely criticised for its response to a nationwide outage and could be on the hook… Source link
Optus teams had “worked into the night” in an attempt to take as many calls from disgruntled customers as possible, a spokesperson for the carrier said on Saturday. “We understand and are very sorry our customers and businesses were affected by Wednesday’s outage,” they said. “Our customer front line teams worked into the night to … Read more
Optus has again apologised for Wednesday’s large-scale outage, lasering in on impacted business customers and announcing the creation of a specialist hotline for complaints. Optus teams had “worked into the night” in an attempt to take as many calls from disgruntled customers as possible, a spokesperson for the carrier said on Saturday. “We understand and … Read more
Optus has again apologised for Wednesday’s large-scale outage, lasering in on impacted business customers and announcing the creation… Source link
Optus has again apologised for Wednesday’s large-scale outage, lasering in on impacted business customers and announcing the creation… Source link
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Scammers are using the outage to send phishing links. Source link
Optus has been widely criticised for its response to a nationwide outage and could be on the hook… Source link
Tech Guide Editor Stephen Fenech says Optus “may not recover” as they bleed customers following a 14-hour trifecta network outage which eclipsed their data breach incident of 2022. Mr Fenech joined Sky News Australia to talk about the customer service response from Optus and how their 200 gigabytes of free data as an apology was … Read more