Optus has revealed what was behind the 12-hour nationwide system outage that impacted 10 million customers and around 400,000 businesses last week. The telco has admitted it was a routine software upgrade which resulted in changes which made changes to the network which then led to key routers to disconnect themselves from Optus’ core network as … Read more
Optus has again apologised for Wednesday’s large-scale outage, lasering in on impacted business customers and announcing the creation… Source link
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Optus is blaming a software upgrade for an outage that left millions without phone connections and internet services…. Source link
It’s tempting to frame the way the two companies communicated as a study in contrasts. Optus stayed essentially silent last Wednesday when its network went down, despite the media, like nature, abhorring a vacuum. Communications Minister Michelle Rowlands’ filled it, publicly telling Optus to be quicker in communicating with customers. When Bayer Rosmarin eventually fronted … Read more
Optus has revealed the cause of last week’s major network outage. Optus has revealed the cause of an outage that crippled the nation, leaving millions of customers without phone or internet reception and affecting thousands of businesses. Last Wednesday’s nationwide outage has been blamed on changes to “routing information” following a software upgrade at the … Read more
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Optus has revealed the cause of an outage that crippled the nation, leaving millions of customers without phone or internet reception and affecting thousands of businesses. Last Wednesday’s nationwide outage has been blamed on changes to “routing information” following a software upgrade at the telco. “At around 4.05am Wednesday morning, the Optus network received changes … Read more
Optus has issued a new statement today, offering a further explanation as to last week’s nationwide outage that left 10 million customers without the ability to make phone calls or access the internet. After citing a “network event” last week – which has also seen the government announce it will launch an investigation into the … Read more