Optus has refused to refund customers after a nationwide outage disrupted critical services and left millions of Aussies in the dark for nine hours. Optus has pinned the cause of a national outage on a routine software upgrade. In a statement the telco said routers weren’t able to handle changes to the network and disconnected … Read more
“Also, there is no explanation as to why there appears to have been a lack of redundancy of the key routers, so that if there was a problem the key routers would swap to the redundant routers, which you would expect to be running the previous iteration of software.” Source link
Around 4.05am on Wednesday November 8 2023, Optus suffered a nationwide network outage lasting well into the evening, more than 12 hours later. Now, Optus has released some information on what happened, stating “we now know what the cause was and have taken steps to ensure it will not happen again”. As a telecommunications expert, … Read more
Bloomberg – Are you a robot? Source link
“Also, there is no explanation as to why there appears to have been a lack of redundancy of the key routers, so that if there was a problem the key routers would swap to the redundant routers, which you would expect to be running the previous iteration of software.” Source link
Optus is blaming a software upgrade for an outage that left millions without phone connections and internet services. Source link
A 12-hour outage on Wednesday left 10 million individuals and businesses unable to make or receive calls or complete transactions. The company said in a statement on Monday the cause was now known and steps had been taken to ensure it won’t happen again. “At around 4.05am Wednesday morning, the Optus network received changes to … Read more
Optus is blaming a software upgrade for an outage that left millions without phone connections and internet services…. Source link
Australian telco Optus says a software error during a routine update caused a 12-hour outage that left 40% of the country’s population without internet access. Optus has blamed a software error for a major internet outage. (Photo by T Schneider/Shutterstock) The incident last Wednesday saw more than ten million Australians left without connectivity, and is … Read more
Singtel-owned operator Optus pointed to technical issues related to its routers after a software upgrade for a 14-hour network outage which affected 10 million customers last week. In a statement, the Australian business explained the blackout was due to a disconnect between its routers and the company’s IP core network following the completion of a … Read more