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Optus is blaming a software upgrade for an outage that left millions without phone connections and internet services. Source link

Harvey Norman chairman Gerry Harvey has slammed what he says is “very unfair” criticism of telco Optus after millions of customers were impacted by a nationwide outage. The ad aired on radio stations including 2GB, 6PR, and 3AW, where Mr Harvey defended Optus, stating it “could happen to any company”, and offered deals on Optus … Read more

“Also, there is no explanation as to why there appears to have been a lack of redundancy of the key routers, so that if there was a problem the key routers would swap to the redundant routers, which you would expect to be running the previous iteration of software.” Source link

“Also, there is no explanation as to why there appears to have been a lack of redundancy of the key routers, so that if there was a problem the key routers would swap to the redundant routers, which you would expect to be running the previous iteration of software.” Source link

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JPMorgan forecasts Telstra could gain up to $125 million in earnings over the next few years. JPMorgan analyst Mark Busuttil said more customers were likely to switch from Optus due to the service outage than had fled after last year’s data breach because the cyberattack had not caused any loss of service. “It’s early days. … Read more

Telstra is anticipating no major market shifts in customer base to occur after last week’s full-day Optus outage, countering a narrative in parts of the industry that it is triggering a significant churn event. Vicki Brady. CEO Vicki Brady told Telstra’s investor day that Telstra had seen some customer inflow but did not expect … Read more

A 12-hour outage on Wednesday left 10 million individuals and businesses unable to make or receive calls or complete transactions. The company said in a statement on Monday the cause was now known and steps had been taken to ensure it won’t happen again. “At around 4.05am Wednesday morning, the Optus network received changes to … Read more

Australian voters back sending aid to Israel and Gaza, rental affordability across the country has gotten worse, and Victorian Indigenous leaders will meet the prime minister. Source link