“Also, there is no explanation as to why there appears to have been a lack of redundancy of the key routers, so that if there was a problem the key routers would swap to the redundant routers, which you would expect to be running the previous iteration of software.” Source link
“Also, there is no explanation as to why there appears to have been a lack of redundancy of the key routers, so that if there was a problem the key routers would swap to the redundant routers, which you would expect to be running the previous iteration of software.” Source link
A week after a routine software update gone wrong left millions of Optus customers in the dark, questions around financial compensation and legal action are haunting the telco giant. Amongst the apologies and commitments to do better, Optus has compensated affected customers by offering 200GB of extra data — provided they sign up for it … Read more
“Also, there is no explanation as to why there appears to have been a lack of redundancy of the key routers, so that if there was a problem the key routers would swap to the redundant routers, which you would expect to be running the previous iteration of software.” Source link
Jimmy Rees has made a name for himself with very topical and hilarious skits on social media. The former Giggle and Hoot star jumped at the opportunity to relate to what he calls “The Great Optus Outage” As he puts it “For all to enjoy … except … if you’re with Optus!!!” It’s videos like … Read more
Around 4.05am on Wednesday November 8 2023, Optus suffered a nationwide network outage lasting well into the evening, more than 12 hours later. Now, Optus has released some information on what happened, stating “we now know what the cause was and have taken steps to ensure it will not happen again”. As a telecommunications expert, … Read more
Cowra businesses and residents affected by Optus outages have been offered bonus mobile data, after a national outage… Source link
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Harvey Norman chairman Gerry Harvey has slammed what he says is “very unfair” criticism of telco Optus after millions of customers were impacted by a nationwide outage. The ad aired on radio stations including 2GB, 6PR, and 3AW, where Mr Harvey defended Optus, stating it “could happen to any company”, and offered deals on Optus … Read more
Optus has revealed the cause of the nationwide outage last week which lasted for most of a day and saw mobile, network and landline connectivity obstructed including Triple Zero calls. The telecommunications company released a statement saying its network received changes to routing information from an international peering network. The statement claimed the incident occurred … Read more