Greens Senator Sarah Hanson-Young has grilled Optus CEO Kelly Bayer Rosmarin on how she discovered the network was down across Australia. Ms Rosmarin told the committee that she, much like other Optus customers, woke up the morning of the outage and could not contact her team to determine what the problem was. The Optus CEO … Read more
It hasn’t been a good couple of weeks for Optus. At time of writing, chief executive Kelly Bayer Rosmarin is facing a Senate inquiry called by the Greens… Source link
[1/2]View of an Optus shop in Sydney, Australia November 8, 2023. REUTERS/Kirsty Needham/File Photo Acquire Licensing Rights Nov 16 (Reuters) – Singapore Telecommunications (SingTel) (STEL.SI), the parent of Australian telecoms provider Optus, said on Thursday a fault in Optus’ safety mechanisms, and not a routine software upgrade triggered by SingTel, led to the 12-hour long … Read more
Optus has given its fullest account of what it thinks caused the November 8 outage: default settings in its Cisco provider edge (PE) routers that led to around 90 shutting down nationwide. The attribution is an evolution of its previous explanation that an “international peering network” had fed it bad data. News reports this week … Read more
Optus boss Kelly Bayer Rosmarin is preparing to defend her leadership publicly after two high-profile disasters within 13 months, with Greens Senator Sarah Hanson-Young revealing the key questions the embattled chief executive must answer. Bayer Rosmarin has presided over both one of the nation’s worst outages and one of the worst data breaches in recent … Read more
The parent company of Optus has broken its silence on last week’s nationwide blackout, denying responsibility for the communications wipe-out that alienated millions of Australians and put future government contracts under review. Singtel, the Singaporean telecommunications conglomerate that owns Optus, said on Thursday a routine upgrade was not the cause of last Wednesday’s daylong outage … Read more
Optus boss Kelly Bayer Rosmarin is preparing to defend her leadership publicly after two high-profile disasters within 13 months, with Greens Senator Sarah Hanson-Young revealing the key questions the embattled chief executive must answer. Bayer Rosmarin has presided over both one of the nation’s worst outages and one of the worst data breaches in recent … Read more
Bayer Rosmarin has been widely criticised for mishandling both crises, and slammed for poor communication and transparency. It has raised questions about her future leading Optus. Earlier this year, Qantas chief executive Alan Joyce retired after a backlash from customers over years of poor service. “She’s unlikely to be in that role in 12 months’ … Read more
Bayer Rosmarin has been widely criticised for mishandling both crises, and slammed for poor communication and transparency. It has raised questions about her future leading Optus. Earlier this year, Qantas chief executive Alan Joyce retired after a backlash from customers over years of poor service. “She’s unlikely to be in that role in 12 months’ … Read more
(Reuters) – Singapore Telecommunications Ltd, the parent of Australian telecoms provider Optus, said on Thursday its planned software update was not the root cause for an outage last week, contradicting Optus’ claims earlier this week. More than 10 million Australians were hit by the 12-hour network blackout at the Singapore Telecommunications-owned (SingTel) telecom firm on … Read more