Optus CEO Kelly Bayer Rosmarin has been grilled by Senators over the major network outage caused by a “routine software upgrade” which left millions without internet for over 14 hours last Wednesday. Many Australians woke up on November 8 to find they were unable to use their phone to make calls, send text messages or … Read more
A Senate inquiry into the Optus outage has ended in drama with security and police guarding the telco CEO clashing with media at Parliament House. The Optus CEO was surrounded by security guards and federal police as she left the Senate hearing, with one reporter being aggressively shoved away. Kelly Bayer Rosmarin fronted a Senate … Read more
Flanked by the Australian Federal Police, an embattled Optus boss refused to answer media questions as she fled Parliament after a two-hour grilling. Kelly Bayer Rosmarin appeared before a senate inquiry into the outage that left 10 million Aussies cut off from their service. More than 200 customers were unable to make emergency calls to … Read more
There was a perfectly good telephone connected to a landline sitting on a side table positioned handily between my mother’s and father’s favourite lounge chairs, just as it always had. Bank tellers in action in the 1970s.Credit: Fairfax archive Why would my mother take a mobile phone into town? She never asked this out loud, … Read more
During the 12-hour network event, more than 10 million Australian individuals and businesses were unable to make calls, access the internet or complete transactions. In response, the company apologised and customers – including businesses that lost thousands in sales – were offered 200GB of extra data, or free data on weekends if they were on … Read more
Kelly Bayer Rosmarin will face the wrath of furious senators when she fronts a parliamentary inquiry into the Optus outage that left millions without phone access. Source link
The chief executive of Optus, Kelly Bayer Rosmarin, has told a Senate hearing she now carries both a Telstra and a Vodafone sim card with her in case of another outage like the one that took down Optus last week. Bayer Rosmarin said she previously carried a spare Vodafone sim in case of an outage, … Read more
Flanked by the Australian Federal Police, an embattled Optus boss refused to answer media questions as she fled Parliament after a two-hour grilling. Kelly Bayer Rosmarin appeared before a senate inquiry into the outage that left 10 million Aussies cut off from their service. More than 200 customers were unable to make emergency calls to … Read more
In recent days, Optus and Singtel have been keen to point out the distinction between the trigger event for the outage and its “root cause” In its submission, Optus attempts to make this clearer, noting the software upgrade on the Singtel Internet Exchange – and subsequent diversion of traffic while it was under way – … Read more